Verkaufsbedingungen

Terms of sale

Welcome to Panier Pratique. By placing an order on panierpratique.com, you accept these terms of sale. Please read them carefully.

2. Products

  • Products offered for sale are described with care. However, minor variations in colour or dimensions may occur due to display or production differences.
  • Offers are valid while stocks last.

3. Orders

  • Confirmation: an order is confirmed after payment is received and a confirmation email is sent.
  • Changes or cancellation: you may change or cancel your order before dispatch by contacting customer service at servicepanierpratique@gmail.com.

4. Prices

  • Prices are in euros (€) and include all applicable taxes.
  • Shipping costs are added to the product price and displayed before order confirmation.

5. Payment

  • Payments are secure and may be made using the following methods: [accepted bank cards, PayPal, other methods].
  • An electronic invoice is sent by email after the order is confirmed.

6. Delivery

  • Dispatch: orders are dispatched within 48 to 72 hours.
  • Delivery times: estimated delivery is 8 to 12 business days after dispatch.
  • Tracking: a tracking number is provided once your order is dispatched.

For details, see our shipping policy.

7. Right of withdrawal

In accordance with applicable legislation, you have 14 days from receipt of your order to exercise your right of withdrawal.

  • Conditions: products must be returned unused, in perfect condition and in their original packaging.
  • Procedure: contact servicepanierpratique@gmail.com for return instructions. Return costs are paid by the customer.

For details, see our returns and refunds policy.

8. Warranties and conformity

  • Products benefit from statutory guarantees of conformity and against hidden defects.
  • If there is a problem, contact customer service at servicepanierpratique@gmail.com for assistance.

9. Liability

Panier Pratique cannot be held responsible for indirect damage resulting from the use of products purchased on the website, except in cases of gross negligence or wilful misconduct.

10. Data protection

Your personal data is collected and processed in accordance with our privacy policy.

11. Changes to these terms

We reserve the right to amend these terms at any time. Changes apply from their publication on the website.

12. Governing law and disputes

These terms are governed by French law. In the event of a dispute, an amicable resolution will be sought first. Failing that, the French courts will have jurisdiction.

For questions, contact us:
Email: servicepanierpratique@gmail.com
Address: Bonneville-La-Louvet 14130, La petitière

Thank you for shopping with Panier Pratique.

Original policy last updated: 25 November 2024.